BED & BREAKFAST and Holiday Home “De Woestijn”
Woestijnstraat 4 - 1760 Roosdaal
We warmly welcome you to Bed & Breakfast and Holiday Home De Woestijn.
Bed & Breakfast and Holiday Home De Woestijn is owned and operated by:
Ilse Dewaelheyns (hereinafter, ‘we’, ‘us’)
Woestijnstraat 4, 1760 Roosdaal
Mobile: 0476/40 41 29
Website: https://www.bnbdewoestijn.be
BE0663.854.835
info@bnbdewoestijn.be
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​B&B-Holidayhome De Woestijn
Terms of use and confidential processing of personal data - Privacy statement
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B&B-Holidayhome De Woestijn (managed by Ilse Dewaelheyns (hereinafter ‘we’) with address at Woestijnstraat 4, 1760 Roosdaal) is the owner of the website www.bnbdewoestijn.be. This is a public website on which the promotional information of B&B De Woestijn is published.
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We like to take care of our guests. Taking care of the personal data you share with us is an important part of this. This privacy statement explains how we use your data to provide you with a better and more inspiring user experience.
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Protection of your privacy – responsible processor
B&B De Woestijn is responsible for the processing of personal data on the website www.bnbdewoestijn.be (hereinafter: ‘the Website’ or www.bnbdewoestijn.be) and undertakes to respect and protect the confidential nature of your personal data.
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‘Confidential’ processing means that we process your personal data ‘confidentially’ in accordance with the applicable national and international legal provisions, including the Belgian Act of 8 December 1992 on the protection of privacy (Belgian Official Gazette, 18 March 1993), as amended by the Act of 11 December 1998 (Belgian Official Gazette, 3 February 1999) and the General Data Protection Regulation from its entry into force on 25 May 2018. This means that no personal data such as address, e-mail, telephone and fax number, demographic data or identification data will be processed without your consent and without you knowing the purpose of this processing.
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Registration of personal data
You can freely visit the website www.bnbdewoestijn.be and consult all available information about B&B De Woestijn, the products and their prices without having to provide any personal data.
Whenever you provide personal data, we will treat it in accordance with the policy described here and the legal obligations regarding the processing of personal data.
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Confidential processing of data
The personal data collected by B&B De Woestijn is stored in a secure environment that is not accessible to the public. The file can only be consulted by a limited number of persons employed by B&B De Woestijn. The information will be processed solely for internal purposes related to accommodation.
As a rule, B&B De Woestijn does not pass on personal data to third parties, except to comply with legal obligations and in the event of an explicit request from the judicial authorities or police services.
In the exceptional case that B&B De Woestijn passes on data to organizations or companies with which B&B De Woestijn collaborates, this will be explicitly stated or your explicit consent will be requested.
B&B De Woestijn does NOT sell your data to third parties.
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What personal data is processed?
Category 1 (creating an account) The data we keep below is personal data, namely your first name, surname, password, email address, telephone number, address details (street, house number, bus number, postcode, municipality, country), date of birth, gender, your interests (in terms of holiday accommodation, activities and facilities), date of creation, date of last modification, last login date, active language when creating a profile and managing an account on the Website. Your booking history is kept in the account.
Category 2 (gift voucher purchase) Your purchase amount, first name, surname, street, house number, postcode, town, country, telephone number, email address, any billing details when purchasing the gift voucher on the Website.
Category 3 (booking a package) Your first name, surname, email address, street, house number, postcode, town, country, telephone number, gender, date of birth (and possibly also data from category 2) when booking a package on the Website.
Category 4 (booking accommodation) Your email address, arrival and departure dates, first name, surname, number of people, telephone number, message when booking via the website.
Category 5 (contact request for accommodation) Your email address, reason, first name, surname, telephone number, message (possibly also data from category 2 if you choose to create an account) when making a contact request on the Website.
Category 6 (reviews) Your message, email address, first name, surname, score on location, score on hygiene, score on welcome, score on comfort, score on food, travel group when posting a review on the Website.
Category 7 (dynamic forms). Your first name, surname, email address, street, house number, postcode, town, any answers to competition questions, any answers to tiebreaker questions when filling in a dynamic form (e.g. competition form).
Category 8 (IP address) Your IP address, used by the hosting company to guarantee security and availability.
Category 9 (spam control) Your IP address, user agent, request URL and referrer for spam control. This data is not stored after the request, only the result of whether or not it is spam.
Category 10 (visual material) We may use visual material from the security camera at the front door of our accommodation.
Category 11 (personal data of others) We use personal data of others provided by you, for example, of the people listed on your booking. If you provide personal data of others, you must ensure that they agree to this and allow you to provide this information. You must also ensure that they know how their personal data may be used by us, where applicable.
Category 12 The data we keep below is not personal data. We keep track of:
How many times a particular term is searched for on the search results page (but not by whom or when).
How often a filter in the facet navigation is clicked (but not who clicks on it or when).
Search queries are forwarded to the booking module, but the personal data of the person performing the search is not. With the exception of the search parameters that this person has entered manually.
For users who are not logged in, a session cookie is set that tracks whether or not the visitor is logged in. This session cookie also tracks which search parameters the visitor has searched for, but only so that they can return to the previous page via ‘Back to overview’. Favorites for a non-logged-in user are also stored in this cookie. This session cookie remains valid only during the visitor's browser session – until it expires – and is not stored permanently anywhere.
A cookie is set to track whether or not the user has clicked away the slide-out at the bottom of the page. This is to ensure that it does not continue to appear after it has been clicked away.
A cookie is set if the user is not logged in for technical reasons. This cookie does not contain any personal data.
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Purpose of processing personal data (cf. above-mentioned data category)
Category 1 The management of your account on the Website for the purpose of using our webshop and website, with the legal basis being the execution of an agreement requested by you. And, if indicated by you, also the sending of direct marketing, with the legal basis being your explicit, prior consent. If health-related data provided by you is used for direct marketing, this will of course only be done with your prior consent.
Category 2 Sending you direct marketing, newsletters, offers and promotions, with your explicit prior consent as the legal basis. If health-related data provided by you is used for direct marketing, this will of course only be done with your prior consent.
Categories 3 and 4 The delivery and invoicing of products ordered by you, with the legal basis being the performance of a contract requested by you.
Categories 5 and 6 Booking a stay or answering a question, with the legal basis being the performance of a contract requested by you.
Category 7: Contacting you in connection with posting a review, with the legal basis being the legitimate interests of B&B De Woestijn in continuously improving the Website and its services.
Category 8: Contacting you in connection with a competition in which you participated, with the legal basis being the performance of a contract requested by you.
Category 9 To guarantee security and availability, with the legal basis being the legitimate interest of B&B De Woestijn in continuously improving the Website and services.
Category 10 To control spam, with the legal basis being the legitimate interest of B&B De Woestijn in continuously improving the Website and services.
Category 11 To guarantee security with a view to the prevention, detection and prosecution of criminal offences, with the legal basis being the legitimate interest of B&B De Woestijn.
Category 12 Booking a holiday accommodation or answering a question, with the legal basis being the performance of a contract.
Category 13 Maintaining and improving this Website and including data in anonymous statistics, from which the identity of specific persons or companies cannot be traced, with the legal basis being the legitimate interest of B&B De Woestijn in continuously improving the Website and its services.
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Google Analytics
Our website places a cookie from the American company Google as part of the ‘Analytics’ service. We use this service to track and receive reports on how visitors use the Website. Google may provide this information to third parties if Google is legally required to do so, or insofar as third parties process the information on Google's behalf. We have no influence on this. We have permitted Google to use the analytics information obtained for other Google services.
The information collected by Google is anonymised as much as possible. Your IP address is expressly not provided. The information is transferred to and stored by Google on servers in the United States. Google adheres to the Privacy Shield principles and is affiliated with the Privacy Shield programme of the US Department of Commerce. This means that there is an adequate level of protection for the processing of any personal data.
Retargeting cookies
We use so-called retargeting cookies. This allows us to show advertisements on third-party websites based on your previous visits to our website. We use Facebook Pixel for this purpose.
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Facebook buttons
Our website includes buttons for sharing web pages on social networks such as Facebook. These buttons work using pieces of code from Facebook. Cookies are placed using this code. We have no influence on this. Read Facebook's privacy statement (which may change regularly) to find out what they do with your (personal) data that they process via these cookies.
The information they collect is anonymised as much as possible. The information is transferred to and stored by Facebook on servers in the United States. Facebook adheres to the Privacy Shield principles and is affiliated with the Privacy Shield programme of the US Department of Commerce. This means that there is an adequate level of protection for the processing of any personal data.
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About deleting cookies
More information about enabling, disabling and deleting cookies can be found in the instructions and/or by using the Help function of your browser.
Some tracking cookies are placed by third parties. You can delete these cookies centrally via Your Online Choices so that they are not placed back on a third-party website.
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Other social media features
Our website(s) and mobile app(s) contain social media features such as Twitter, Google+ and Pinterest, etc., which have their own privacy statements.
Please ensure that you read their terms and conditions and privacy statements carefully before entering any personal data; we accept no responsibility or liability for these features.
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Consent for processing
If B&B De Woestijn wishes to process your personal data for other purposes or pass it on to organizations or companies with which the organization collaborates, B&B De Woestijn will ask for your explicit consent and you can object to this.
Duration of processing
We process this data for the duration necessary for the purposes described above.
Profiling
The processing of your personal data does NOT include profiling. This implies that we do NOT build a profile about you based on the personal data you provide us with in order to offer you appropriate advertisements and proposals. However, you will not be subject to automated decision-making in any way based on this profile.
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Your rights
Right of access and inspection
You have the right to view the data that B&B De Woestijn has registered about you and to have any inaccurate or incomplete data corrected. In addition, you can request at any time that your personal data be removed from the B&B De Woestijn database.
Right to unsubscribe, correct, supplement and delete personal data
You are free to decide whether or not to share your personal data with the Website.
If you do not wish to receive information from B&B De Woestijn (any longer), you can unsubscribe at any time (via unsubscribe) or by sending an email to info@bnbdewoestijn.be or a letter to Woestijnstraat 4, 1760 Roosdaal, stating your name, postal address and email address.
You will still receive service-related messages from us, such as booking confirmations or important information about the use of our products or services.
In addition, you always have the right to request us to correct, supplement or delete your personal data. You acknowledge that if you refuse to provide or request the deletion of personal data, certain services and products will not be available.
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Right to object
You also have the right to object to the processing of your personal data for serious and legitimate reasons.
In addition, you always have the right to object to the use of personal data for direct marketing purposes; in such cases, you do not need to provide any reasons.
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Right to free data transfer
You have the right to obtain your personal data processed by us in
a structured, commonly used and machine-readable format and/or to transfer it to other
controllers.
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Right to withdraw consent
Insofar as the processing is based on your prior consent, you have the
right to withdraw that consent.
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Exercising your rights
You can exercise your rights by contacting us, either by e-mail to info@bnbdewoestijn.be, by post to Woestijnstraat 4, 1760 Roosdaal, or by using the CONTACT US/CONTACT/… section on the Website.
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Right to lodge a complaint:
If you have a complaint, please contact B&B De Woestijn directly at info@bnbdewoestijn.be or 0476/404129. We will take all possible measures to address your concerns regarding the processing of personal data.
You have the right to lodge a complaint with the Belgian Privacy Commission:
Commission for the Protection of Privacy, Drukpersstraat 35, 1000
Brussels, Tel +32 (0)2 274 48 00, Fax +32 (0)2 274 48 35, e-mail:
commission@privacycommission.be.
This does not affect any provision for a civil court.
If you suffer damage as a result of the processing of your personal data, you can
file a claim for compensation.
Security
We have developed security measures that are adapted to technical and
organisational requirements in order to prevent the destruction, loss, falsification, alteration, unauthorised
access or accidental disclosure to third parties of personal data
collected, as well as any other unauthorised processing of this data.
Under no circumstances can we be held liable for any direct or indirect damage
resulting from incorrect or unlawful use by a third party of the
personal data.
You must comply with the security regulations at all times, including by preventing any unauthorised access to your login and password. You are therefore solely responsible for the use made of (URL LOGIES) from your computer, IP address and your identification data, as well as for their confidentiality.
Access to data
In order to process your personal data, we grant access to your personal data to our employees.
We guarantee a similar level of protection by imposing contractual obligations on these employees and appointees that are similar to this Privacy Statement.
In order to offer you the services and products you desire, we may share your personal data with the providers of the final travel services in the context of package tours.
We also work with carefully selected suppliers who perform certain tasks for us (e.g. IT).
When we share personal data with other organisations, we require them to keep this data secure and prohibit them from using it for their own marketing purposes.
We only share the personal data that our suppliers and partners need to be able to offer you and/or us their services, with the legal basis being the performance of a contract requested by you and/or us.
Copyright
No text or images from this website may be reproduced in any way without the express permission of B&B De Woestijn.
Changes to this Statement
This Statement replaces all previous versions. We may amend this Statement at any time, so please check our website(s) regularly for updates. In the event of significant changes, we will post a clear notice on our website(s) and, where applicable, also communicate the changes electronically.
Last updated: May 2018
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Landlord details:
Ilse Dewaelheyns
Woestijnstraat 4
1760 Roosdaal